Picabo.cz, a.s.

New WebAdmin 2010

We have issued a new 2010 version of the WebAdmin editorial system. More information

The webStorage System

We have issued the webStorage system for publishing photos and business materials. More information

Mitsubishi Motors

Mitsubishi MotorsWe have started to cooperate with Mitsubishi Motors. More information

Pizzeria Kmotra

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Lázně Letiny

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QBE Bonusový program

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WebTop100 2008

Picabo Company reached the 7th position in the stiff competition of the Auto-moto branch chart with the project of www.fiat.cz.

Zlatý středník 2004 (Golden Semicolon 2004)

The third place in the category Best company multimedia presentation for the Fiat Gamma CD

Zlatý středník 2004 (Golden Semicolon 2004)

Professional level certificate for the multimedia CD Fiat Panda 4x4 More information
Delegating information technology administration rid us of worries about a wide range of activities. Picabo Company takes care not only about the faultless operation of our network but also about all the related hardware and software. For example, when a new employee joins our company, there is a computer connected into the network and equipped with legal software and active e-mail account prepared almost immediately. We grew accustomed to consider this something natural, just like the immediate help in case of any problems. Probably any company can administer a finished system but a professional deployment during the expansion and innovation assuring that we see only the improved functions and not operation outages – that requires experience and foresight.

Ing. Jaroslav Formánek
Executive
ECOM spol.s.r.o. More information

General information

Picabo Helpdesk is an integral product for incidence collection from customers and it is designated for companies providing any services requiring continual support. Picabo Helpdesk is a web-oriented application – a user can log on from the Internet (e.g. on the service provider web pages) and enter any request or draw attention to a problem or dysfunction. On the provider’s side Picabo Helpdesk provides the individual operators or system administrators with the possibility to monitor and resolve the individual customer-entered incidences and monitor their life-cycles.
Picabo.cz, a.s. uses this product for its network management customers who can enter and monitor the network user request and their resolution by service personnel.
It is possible to integrate Picabo Helpdesk with Picabo Tasklist and acquire even more powerful tool for controlling and resolving incidences.

Product Specification